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Housing Resources


  • IMPACT Hope Fund

    Rental and utility assistance for households experiencing hardships caused by COVID-19
    Click here to find out more

Rental Assistance

  • Franklin County’s One-Time or Short-Term AssistanceOne-time financial assistance to help in emergency situations.

    • Must have at least one minor child (or pregnant and in third trimester or later) living in your household,
    • AND have a gross household income at or below 165% of federal poverty level.
    • Can apply for maximum of $1,500
    • Can request aid for more than one emerging need including:
    • Housing assistance (covering pas due rent or mortgage payments to avoid eviction)
    • Utility aid (except for home heating source utility during months that other aid programs are in operation)

Utility Assistance

  • Home Energy Assistance Program (HEAP) – Helps households prevent disruptions in energy service, restore disconnected services, and/or secure heating/cooling needs.



                    - HEAP Online Application from The Breathing Association

  • HEAP Winter Crisis Program - Helps income eligible Ohioans that are threatened with disconnection, have been disconnected, or have less than 25% supply of bulk fuel in their tank to maintain their utility service. (Must be a member of PIPP if consumer of PUCO regulated utility)


  • HEAP Summer Crisis Program – Income eligible Ohioans who are, or a member of their household is, over 60 years old or have a qualifying medical condition and have a disconnection notice can apply for bill payment assistance and/or air conditioner during the summer. (Households served by non-regulated utility with disconnection notice are also eligible.)


  • Percentage of Income Payment Plan Plus (PIPP)Helps eligible Ohioans manage energy bills year-round by basing consistent payments on percentage of household income.

    • Call (800) 282-0880 to be directed to local PIPP provider

Emergency Assistance

  • Franklin County Disaster-Related Assistance with PRCassistance available for eligible individuals who have sustained damage or losses as a result of a state-declared natural disaster or personal disaster (i.e., house fire, flood)

    • For a state-declared natural disaster – and if Franklin County is declared a disaster county and is allocated federal disaster funds – then the Assistance Group must apply for federal disaster benefits at the local agency designated by the state to receive FEMA funding.

Emergency Shelter

  • Community Shelter Board

    • Experiencing homelessness and/or need shelter?
      Call (614) 274-7000
      (Homeless hotline, open 24/7)
      365 E. Campus View Blvd., Suite 250, Columbus, OH 43235
    • (614) 221-9195  -  (614) 221-9199 (fax)   [email protected]     Monday – Friday 8:30 am – 5:00 pm
  • Star HouseSocial service agency and drop-in center for Central Ohio youth ages 14-24

    • For shelter, call: (614) 274-7000
    • Open every day 10:30 pm – 2:00 pm
  •  Huckleberry HouseCrisis shelter for teens

    • 24 hour crisis line (614) 294-5553
    • Crisis shelter (614) 294-8097
    • 1421 Hamlet St.
      Columbus, OH 43201
  • Franklin Station (Adult Men and Women)

    • 524 W. Broad St.
      Columbus, OH 43215
      (614) 662-1020
      (614) 662-1023 (Fax)

Affordable Housing Assistance

  • The Ohio Housing Finance Agency -- offers down payment assistance, career-related interest rate discounts and other loan products to make buying a home or condo easier.

    • Ohio Housing Finance Agency – Down Payment Assistance -- Helps buyers with down payment and closing costs through offering of 30-year fixed rate conventional, FHA, VA, and USDA-RD government loans with wide income and purchase price limits. Designed to help homebuyers with low- and moderate-incomes.
    • OHFA’s “What to Expect Video” - -- Process overview: This video covers the steps that lead to homeownership when you use the Ohio Housing Finance Agency